Generations: Adapting to Volunteers of Different Ages

 

Seminar Details

 

Generations: Adapting to Volunteers of Different Ages

Trainer: Peter C. Brinckerhoff

Learning Objectives

After completing this seminar and discussing its content, participants will be able to:
  • Explain why planning for and managing generation change is crucial for your organization to maintain high-quality services in the future.
  • Describe some of the key differences among generations today and how these have an impact on each age group's volunteering.
  • Incorporate generational issues into your strategic planning for volunteer work design, recruitment, and ongoing management.

Ideal Audience

Everyone is dealing with generational differences, on the job and in private life, so all paid staff and volunteers can benefit from the insights in this seminar. Of special interest to:
  • Those who recruit volunteers of all ages.
  • Those who supervise volunteers of all ages.
  • Human resources staff who face the same issues with employees.

Content Overview

  • Defining the different generations and their perspectives in general.
  • How these differences have an impact on absolutely everything, including their expectations of and approach to volunteering.
  • How to adapt volunteer recruitment, orientation and training, supervision, recognition, and other volunteer management activities to how volunteers of different ages approach their service.
  • Issues that arise when different generations work with one another.
  • The importance of treating people as individuals, despite assumptions about their generational behavior.